Urgent member notification

Urgent member notification

Dear Members, Croydon Plus are currently experiencing issues with incoming/outgoing telephone calls and are working on resolving this issue. We would ask that members use the online facilities to raise requests where possible – If you are not able to complete your request via an online channel please email cu-info@cmscu.co.uk and a member of the […]

News Plus September 2020 & AGM Invite 2020

News Plus September 2020 & AGM Invite 2020

Greetings, Glad you all had a great Summer and Bank Holiday weekend. School’s are opening and Autumn is around the corner. Hope everyone’s is well rested, as we have big news. After a long absence, the Annual General Meeting 2020 is back on, scheduled for Tuesday 8th September 2020. Please check our newsletter for more information. […]

Online Service & App Issues

Online Service & App Issues

To whom it may concern, We are currently receiving 100s of calls and messages from members who can’t access balances online the balances are showing as blank. We greatly apologise for this inconvenience, as we are getting issues on our website & mobiles app and actively trying to resolve the situation with our supplier as […]

CroydonPlus NEWSPLUS July 2020 Version

CroydonPlus NEWSPLUS July 2020 Version

Summer’s here. We would like thank all our members for their patience and understanding, in response to our current circumstances. Hopefully, this latest newsletter will brighten up your spirits. We apologies for any inconvenience and look forward seeing you soon. Regards CroydonPlus Credit Union  

Balances by Text Message – Current Issues

Balances by Text Message – Current Issues

Dear Members, As of this moment, we are currently unable to provide account balances via Text Message. This issue is currently being looked at and will be resolved as soon as possible.   You can always login via ONLINE SERVICE, to check your current balances, as well as our Mobile Apps. OUR BRAND NEW MOBILE […]

Possible Postings Issue

Possible Postings Issue

Dear Members, “Due to some critical internal systems maintenance some of our services and functions may be down for part of tomorrow ( Tuesday 09 June 2020) morning and this may cause knock on impacts throughout the day. We will aim to continue to provide a business as usual service with limited impact to yourselves, […]

NewsPlus June 2020

NewsPlus June 2020

Dear Members, It’s been almost 3 months since the lockdown started. We sincerely hope you continue to stay safe and well. At CroydonPlus we are dedicated to ensuring that we continue to provide an outstanding service to our members. In line with the current Government Guidelines, we have had to suspend all services from our […]

May 2020 Bank Holidays

May 2020 Bank Holidays

Croydon Plus TELEPHONE Opening Hours Please note our Credit Union opening hours over the Bank holiday weekends. Any transactions requested after 3pm on Friday 22nd May 2020 will be processed on late morning Tuesday 26th May 2020  Friday 22nd May: Open – business as usual Weekend – Closed Monday 25th May: Closed Tuesday 26th May: […]