Contact us

If you have an enquiry about membership, about your Credit Union account, our wider services or a suggestion, please get in touch.

You can complete the online form, drop us an email, give us a call or visit in person.

We look forward to hearing from you.


By telephone:

020 8760 5711

Monday to Friday: 11:00 to 16:00

If you have to leave a message, please leave your membership number, family name, contact telephone number and message. We will return your call within one working day.

By email:

In person:

CROYDON – By appointment

Access Croydon, Bernard Weatherill House, 8 Mint Walk, Croydon, Surrey CR0 1EA – map

Please call 020 8760 5711 or walk in for the next available appointment.

Mon 11:00 to 16:00

Wed 10:00 to 16:00

Fri 10:00 to 15:00

Call 020 8760 5711 to make an appointment. Sealed envelopes for attention of CroydonPlus (Credit Union) can be left in the Access Croydon Dropbox between 09:00 and 16:00, Monday to Friday.


MERTON – Drop in (no appointment necessary)

Merton Civic Centre, London Road, Morden SM4 5DX (map). Open Wednesdays 10:00 to 14:00.

Sealed envelopes for the attention of CroydonPlus (Credit Union) can be posted in the Merton Civic Centre letterbox outside the building or left at reception desk at Pollards Hill.


SUTTON – Drop in (no appointment necessary)

Sutton Civic Centre, St Nicholas Way, Sutton SM1 1EA (Map). Open Fridays 10:00 to 12:00.

Balance by Text messaging

Text for balance on your mobile:

Text “Balance” to 07860 025266 from your registered mobile.

Your Name (required)

Your Email (required)


Your Message